Refund policy

At Wearmiva we want you to feel confident about your purchase. If you are not fully
satisfied, we offer a clear and straightforward return and refund process.

30-Day Returns

You have 30 days from the date you receive your order to request a return.
Items must be unused, in original condition, and returned with original packaging, tags, and accessories.
Restocking fee: $0. We do not charge restocking fees.

Return Policy Overview

Return window: 30 days from delivery.
Condition: Unused, original condition, original packaging.
Support: Our team will assist you through the return process.
Restocking fee: No fee charged.

Return Shipping Costs

Defective or incorrect products: No cost to the customer.
Customer remorse (change of mind): Customer is responsible for return shipping costs. Original shipping fees are non-refundable.

How to Return an Item

Step 1: Contact us by email at info@wearmiva.com with your order number and reason for return.
Step 2: Securely pack the item in its original packaging with all accessories.
Step 3: All returns must be shipped to our warehouse address at: 4026-4030 St Johns Pkwy, Sanford, FL 32771

Refund Process

Inspection: Returned items are inspected upon arrival.
Refund timing: Approved refunds are processed within up to 7 business days, depending on your
payment provider.

Exchanges

If you wish to exchange an item for a different size, color, or product, contact us at info@wearmiva.com.


Contact Information

Store Name: Wearmiva
Company Name: VNC PROJECTS LLC
Company Number: L26000145640

Company Address: 4026-4030 St Johns Pkwy, Sanford, FL 32771

Email: info@wearmiva.com

Phone Number: +1 321 2751135

Customer Service Hours

Monday to Friday, 9:00 AM – 6:00 PM (GMT-5).

Saturday and Sunday: Closed.

We aim to respond to all inquiries within 24 hours.